SERVICES
By unifying people, process, and technology, SG Digital delivers solutions that meet our clients' goals and accelerates a return on their investment. Whether your company is new to Salesforce or you're utilizing the platform already, we will work across your organization to ensure that your workflows are streamlined and that user adoption is achieved. With extensive experience in the areas of strategy & consulting, technology, operations, and marketing, we can guide you on best practices to attain long-term success.
OUR PROCESS
Discovery
Where we learn more about your business priorities and goals, so we can map out the best possible solutions.
Strategy
We’ll design architecture for your system to ensure that Salesforce works efficiently for you. We'll develop KPIs for evaluating the right metrics in the new system.
Implementation
Now we execute the strategy, which requires an “all hands on deck” approach. We work hand in hand with your team on ensuring data quality and formal trainings will ensure that employees feel comfortable working in this new environment.
Next Steps
Congratulations! Your company is now well-positioned for increased productivity, accountability and sales. Our team is available for continued hand-in-hand support and roadmapping so you can continue to move the company forward.
SALESFORCE SERVICES
These are the Salesforce solutions we most frequently implement to help companies streamline their processes, transform opportunities into sales, engage with their customers, and understand what drives their business.
Service Cloud
The more you understand your customers, the better you can meet their needs. Give your employees the ability to respond to customers quickly and through any channel.
The Toolbox
Sales Cloud
With custom-automated workflows, managing your sales funnel from leads to opportunities has never been easier and results in better conversion rates.
Experience Cloud
Extend your customer experience by empowering customers, vendors, and employees to take action and interact with your business through a self-service portal.
Analytics
Gain a complete understanding of the levers that drive your business, customize metrics for each user group, and learn to leverage your data to achieve your goals.
AI
Increase efficiency and productivity throughout your organization by using Chat GPT & Einstein AI to find relevant patterns and predict future business, all with minimal programming efforts.
Force.com
An extensive library of apps specifically designed for the Salesforce platform. Accomplish everything you need without having to build every component from scratch.